I've been e-mailing people for very many years, and I always prefer it for arrangements, not least because you have a record of the conversation and information within, people can't stretch or move the goal posts and you have a record of what's going on.
But, in the last week I've seen a distinct shift in peoples usage and expectations of communication channels, leading to the ultimate "e-mails are shit, no-one reads them"... this is my misses opinion...
So I have to ask, is the art of the e-mail falling in prevalence? Is the smart phone, the facebook wall, the tweet, the SMS taking over from the e-mail?
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